Frequently Asked Questions
Everything you need to know about your Mace Engineering Group shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping options are available for delivery within 1-2 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn garments with original tags attached. Please ensure items are returned in their original packaging to qualify for a full refund.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar item you already own for the best fit.
Are your materials sustainably sourced?
Mace Engineering Group is committed to ethical fashion. We use a combination of organic cotton, recycled polyester, and ethically sourced fabrics across our entire collection.
Can I track my shipment in real-time?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.